Return Policy & Instructions
Need Help Making a Return? We're here to help!
Exchange Policy
If you need a different size or style, please contact us to request a return first. As our dresses are specially processed for each order, we currently do not offer direct exchanges.
Eligible return requests must be submitted within 7 days after receiving your order, and items must be:
- Unworn and unused;
- With original tags attached;
- In original packaging and condition.
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our mistake.
Once we receive and inspect the returned item, we will assist with the refund process. You may use the refund to place a new order for the desired item.
For more details, please check our [Refund Policy].
Return Policy
You have 7 days to request a return for eligible items.
• Start a Return: Contact us to start the return process.
• Return Your Item: Items must remain in original condition. Return shipping costs are the customer’s responsibility.
• Refund Process: Once the item is received and inspected, we will process the refund.
Returns & Exchanges
- Confirm your items are returnable.
- If there are any quality issues with your order, please contact our Customer Service team for further assistance